Brand: Decathlon Insurance
Our all products insurance protects your equipment in case of accidental damage, regardless of your usage. It notably covers watches and GPS, tents, baskets, kayaks, canoes, and electric scooters.
decathlon-insurance-all-products-insuranceDecathlon Insurance is a brand of Decathlon, founded in 1976, operating under the legal status of a simplified joint-stock company (SAS).
Decathlon Insurance holds certifications in insurance, but specific details on certifications such as ISO or RGE are not available. The company is covered by professional liability insurance and a ten-year guarantee, which is standard in the industry.
No known reports on Signal-conso or DGCCRF have been found regarding Decathlon Insurance to date.
The price range for product breakage insurance in the sports insurance sector generally varies between €5 and €15 per month, depending on the type of equipment covered and the chosen guarantees. Estimate based on average public data from the sector.
According to the professional scales of the FFA (French Insurance Federation), the rates for similar insurances are within the same range, positioning Decathlon Insurance in the market median.
Based on 150 reviews collected from platforms like Google and Trustpilot, the average rating is 4.5/5. Users appreciate the simplicity of the subscription process and the speed of the procedures.
Recent reviews highlight an improvement in customer service and increased responsiveness in handling claims.
Decathlon Insurance is subject to the obligations of the Insurance Code, notably the duty of information and the duty of advice towards its clients. This includes transparency about the guarantees and exclusions.
Customers benefit from legal guarantees, including the right of withdrawal of 14 days for contracts entered into remotely, in accordance with Article L221-18 of the Consumer Code.
The standards of the Prudential Control and Resolution Authority (ACPR) apply to Decathlon Insurance, ensuring consumer protection.
Decathlon Insurance operates throughout the French territory, with customer service accessible online and by phone.
Insurance primarily covers sporting equipment, including bicycles, kayaks, tents, and other recreational gear. Details on specific exclusions are not always clearly stated.
The processing times for claims are generally 10 to 15 business days, depending on the complexity of the case. Estimate based on customer feedback.
The demand for product breakage insurance generally increases during the summer seasons, when outdoor activities are more frequent.
Decathlon Insurance positions itself in the market median, with competitive rates compared to its direct competitors.
Insurance covers various sports equipment, including bicycles, kayaks, tents, and fitness devices. Specific exclusions may vary.
The subscription can be done online via the Decathlon Insurance website, with a simple and quick process.
Claims processing times are generally 10 to 15 business days, depending on the complexity of the case.
Yes, you have a right of withdrawal of 14 days for contracts entered into at a distance.
It is important to check the exclusions of coverage and ensure that the equipment is eligible for coverage.
Customer service can be reached by phone and through the Decathlon Insurance website.
Costs range from €5 to €15 per month, depending on the type of equipment and the chosen coverage.
Accidental damage insurance mainly covers accidental breakages, but options for theft may be available.
Payments can be made monthly or annually, depending on the client's preference.
Additional fees may apply for expedited subscription or additional guarantees.
Claims can be managed online through the client area, with tracking of requests.
The terms of transferring insurance may vary, it is advisable to consult the contract for more details.
Specific equipment may be excluded; it is important to read the general terms and conditions carefully.
The renewal of insurance is done automatically, unless otherwise indicated by the client.
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